Terms and Conditions - Lawn Mowing Hatch End

Welcome to Hatch End Lawn Mowing Services. By engaging our services, you agree to comply with the following Terms and Conditions. Please read them carefully to ensure a mutual understanding of our service provisions.

1. Service Scope

Our lawn mowing services in Hatch End encompass the following:

• Regular Lawn Mowing - Scheduled on a weekly or bi-weekly basis.
• Trimming and Edging - Ensuring clean borders along pathways and garden beds.
• Debris Removal - Collecting clippings and leaves post-mowing.
• Additional Services - Fertilizing, aeration, and pest control available upon request.

2. Booking and Scheduling

To avail our services, clients must adhere to the following booking procedures:

1. **Initial Consultation** - Assessing lawn condition and client requirements.
2. Service Agreement - Signing of the terms and conditions document.
3. Scheduling - Agreeing on service dates and times.

2.1. Modifications and Cancellations

If you need to modify or cancel a scheduled service, please notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.

3. Payment Terms

Our payment policies are as follows:

• Payment is due upon completion of each service.
• We accept cash, credit/debit cards, and bank transfers.
• Late payments may incur a surcharge of 5% per week overdue.

3.1. Pricing

Pricing is based on lawn size, complexity, and additional services requested. Customized quotes are provided during the initial consultation.

4. Client Responsibilities

To facilitate effective service delivery, clients are expected to:

• Remove all obstacles from the lawn area.
• Ensure pets are secured during service times.
• Provide access to water sources if necessary.

4.1. Property Access

Clients must grant access to the property during agreed service hours. Failure to do so may delay service delivery and incur additional charges.

5. Liability and Insurance

Hatch End Lawn Mowing Services maintains comprehensive insurance coverage. However, we are not liable for:

• Pre-existing lawn conditions.
• Damage caused by hidden objects underground.
• Injuries sustained by third parties unrelated to our service provision.

5.1. Damage Reporting

Any damage observed post-service must be reported within 24 hours. We will assess and address valid claims promptly.

6. Termination Policy

Either party may terminate the service agreement with a written notice of 30 days. Immediate termination is subject to breach of terms or non-payment.

6.1. Refunds

Refunds will be processed for prepaid services canceled in accordance with our cancellation policy. No refunds are available for services already rendered.

7. Privacy Policy

We respect your privacy and commit to protecting your personal information. Your data will be used solely for service provision and will not be shared with third parties without consent.

7.1. Data Security

Our systems are secured to prevent unauthorized access to your personal information. We regularly update our security measures to maintain data integrity.

8. Dispute Resolution

In the event of a disagreement, both parties agree to seek mediation before pursuing legal action. We aim to resolve conflicts amicably and professionally.

8.1. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in Hatch End. Any legal proceedings will be conducted within this jurisdiction.

9. Amendments to Terms

We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.

9.1. Notification of Changes

Notifications regarding amendments will be sent via email or available through our service portal. It is the client's responsibility to review these updates regularly.

10. Acceptance of Terms

By engaging Hatch End Lawn Mowing Services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

Thank you for choosing us for your lawn care needs. We look forward to providing you with exceptional service.